Privacy Policy

Overview

BLAC Network Inc. ("we", "us", "our") operates the BLAC Network Client Portal, a multi-role communication and document management platform for vendors, service providers, and clients. This Privacy Policy explains how we collect, use, share, and protect your information when you use the portal.

Information We Collect

• •Account information: your name, email address, phone number, and role (e.g., vendor, service coordinator, account executive).
• •Business information: company name, business address, registration details, and service categories you select.
• •Documents you upload: service-related documents, supporting files, and images you submit for review or storage.
• •Communications: messages, notes, and call records exchanged through the portal.
• •Usage data: login times, session activity, and interactions with portal features.

How We Use Your Information

• •To operate your account and route you to the correct role-based experience.
• •To process, review, and store the documents you submit for the services you requested.
• •To enable communication between you and the BLAC Network team members assigned to support you.
• •To send you service-related notifications, reminders, and updates.
• •To improve the portal, measure feature usage, and maintain security.

How We Share Your Information

We only share your information with BLAC Network team members who need it to support your account (for example, your assigned coordinator or account executive), and with trusted service providers who help us run the platform (such as hosting, email delivery, and payment processing) under strict confidentiality obligations. We do not sell your personal information.

Data Retention & Deletion

We retain your information for as long as your account is active or as needed to provide services to you. You may request deletion of your account and associated data by contacting us, subject to legal retention requirements.

Security

We use encryption in transit, role-based access controls, and audit logging to protect your information. Only authorized personnel with a legitimate support role can access your documents and communications.

Your Rights

• •Access the personal information we hold about you.
• •Correct inaccurate or incomplete information.
• •Request deletion of your personal information.
• •Withdraw consent for optional communications at any time.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the portal, and the "Last updated" date above will reflect the current version.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact BLAC Network support through the portal or via our website at 360blac.com.